MAINTENANCE AND REPAIRS

A well-maintained home rents quicker, rents for more money, has lower turnover, and in general, has happier tenants! Tenants are given access to our secure on-line portal where all requests are submitted enabling you to view them on your Owner’s portal.

Protecting and maintaining your rental investment is a top priority for us. Many property managers hire outside vendors who charge top retail dollar for their services, especially if it’s an emergency or after hours. Because repair costs can quickly erode rental profits, we hired our own fulltime in-house maintenance staff enabling us to prioritize requests and control costs. As an owner/investor, you are not required to use our services, but you’ll find that our maintenance costs are lower than the market with a high level of customer satisfaction and a service guarantee.

ON-LINE PORTAL FOR REQUESTS

Through our on-line portal, every maintenance and repair request is recorded. When you sign onto your portal, you can view the open repair requests and the status. Every repair invoice appears on your statement and are paid with your repair reserve.

We’ve worked hard to perfect the art of maintenance and repair. Protecting and maintaining your investment is a top priority for us.

Benefits to you:

• Quality and guaranteed maintenance and repairs at competitive prices
• 24/7 availability, emergency, and holiday hours
• Accurate billing to help you track your investment expenses
• Prompt response to protect your property and keep your tenants happy